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Navient Corp., the country's largest education loan servicer, is dealing with four legal actions alleging it harmed education loan borrowers through the payment procedure.
October Pennsylvania's attorney general was the latest to file a suit, which came in early. The U.S. Customer Financial Protection Bureau and also the Illinois and Washington lawyers basic sued Navient in January.
Among other items, the CFPB alleges that since at the least January 2010, Navient misallocated payments, steered struggling borrowers toward numerous forbearances in place of income-driven repayment plans, and supplied confusing details about how exactly to re-enroll in income-driven payment plans and exactly how to qualify for a co-signer release.